Warranty

CalOffroad Warranty

At CalOffroad, we stand behind the quality of the products we sell. Our goal is to ensure that you are fully satisfied with your purchase, which is why we offer warranty coverage on the shock absorbers we sell from our trusted brands.

Warranty Coverage

We offer a standard warranty on all shock absorbers, which covers defects in material and workmanship under normal use. The length of the warranty and coverage details may vary by brand, so please refer to the specific brand section below for more information.

Warranty Period & Kilometers

Each brand of shock absorbers comes with its own warranty terms. Please check the warranty period and the maximum mileage (kilometers) for each brand below.

What’s Covered

Our warranty covers defects in materials or workmanship, provided the product has been used under normal conditions. Any damages due to improper installation, misuse, or external factors such as accidents or off-road abuse are not covered.

Warranty Process

To make a warranty claim, simply contact our customer service team with proof of purchase and a description of the issue. You may be required to return the product for inspection.

Contact Us

If you have any questions or need assistance with a warranty claim, our customer service team is here to help. Reach out to us via email ([email protected]), phone (1300 225 494), or our online contact form.

We are committed to ensuring you enjoy the best performance from your CalOffroad products. Thank you for choosing us for your 4x4 needs!

 

CalOffroad Warranty Information
Product Warranty Period Mileage
CalOffroad Nitro Pro 36 months 60,000 km
Bilstein 36 months 60,000 km
CalOffroad Platinum 36 months 60,000 km
Fox Performance 12 months 16,000 km
All Other Products 12 months 20,000 km